Updated Oct, 2023
Please read this privacy policy (the “Policy”) carefully to understand how we use personal information. If you do not agree with this Policy, your choice is not to use the FaJoMonie.com site and mobile applications and its related sites, applications, services and goods or any other website operated by FaJoMonie that links to this Policy (the “Site”). By accessing or using this Site, you agree to this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, we will also take any other steps, to the extent required by applicable law, including notifying you and/or seeking your explicit consent to material changes. Changes to this Policy are effective as of the stated "Last Updated" date. Other than where we have sought such explicit consent from you, your continued use of the Site after we make changes will constitute acceptance of, and agreement to be bound by, those changes, so please check the Policy periodically for any updates or changes.
Information Gathering - When you register to the app, we collect the personal information provided by you which include your name, phone number, email adrress and Home Address. All customer data collected by Fajomonie is kept confidential and used solely for internal purposes. We do not share customer data with any third parties without explicit consent. Our security measures ensure that customer information remains protected from unauthorized access or disclosure.
How do we collect information? - You directly provide us with most of the information we collect. We also collect technical information indirectly and automatically through our systems.
How Can We Make Use of the Data Collected? - We use personal information to provide you with quality service and security, to operate the Site and to perform our obligations to you; to ensure marketplace integrity and security; to prevent fraud; to contact you and send you direct marketing communications; to promote and advertise the Site and FaJoMonie marketplace; to comply with lawful requests by public authorities and to comply with applicable laws and regulations
Account Deletion -
We at Fajomonie are committed to safeguarding the privacy and security of our customers. This Privacy Policy outlines the manner in which we collect, use, maintain, and disclose information gathered from users of our services.
Account Deletion Process:
Customers who wish to delete their account must submit a formal request to our customer support team. Alternatively, they may contact our customer support through the designated phone line.
For account deletion to be initiated, customers are required to provide a government-issued identification document for verification purposes.
Any funds saved in the customer's account must be settled and processed before the account deletion can be finalized.
Once the account deletion process is completed, a notification will be sent to the customer confirming the successful disengagement from our services.
How Long Do We Keep Personal Data? - We will keep personal information only for as long as is required to fulfill the purpose for which it was collected. However, in some cases we will retain personal information for longer periods of time.
Under the Age of 18 - Our Site is not intended for children under 18 years of age and we do not knowingly collect personal information from children under 18. We expect that all users are 18years and older. We advise parents and guardians to participate in, observe, and/or supervise and guide their online activity, it is your responsibility as parent/guardian to contact us immediately and we will do our best to remove such information from our records.
Cookies - We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze website performance and for marketing purposes.
External Websites - The Site contains links to third party sites and if you link to a third party site from the Site, any data you provide to that site and any use of that data by the third party are not under the control of FaJoMonie and are not subject to this Policy.
Security - We take great care in maintaining the security of the Site and your information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures.
Updating Personal Information - We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately.
Contact Us - You can exercise your rights over your personal information, by opening a Customer Relations ticket. If you do not have an active FaJoMonie account, please contact via https://fajomonie.com/contact.html or support@FaJoMonie.com OR call us at 09031584141, 09031584141.
Please be aware that your use of and access to the services (as defined below) are governed by the terms set forth below; if you do not agree to all of these terms, you may not use or access the services in any way. These Terms and Fajo bye-laws of Use (these "Terms") are a contract between you and Fajo (the owners of Fajomonie App and site), and they govern your use and access to our website at https://www.FajoMonie.com, as well as all affiliated websites owned and operated by us (collectively, the "Website"), as well as our products, services, and applications (together with the Website, the "Services"). The individual who uses or accesses the Services is referred to as "you" or "your." FaJoMonie and its successors, affiliates, and assignees are referred to as "we," "us," and "our." "FaJoMonie Account," as used in these Terms, refers to your account with us for the Services. These Terms and our Privacy Policy govern your use and access to the services at all times. Please take the time to read these Terms as well as our Privacy Statement. You represent that you have read and understood these Terms and our Privacy Policy and that you agree to be bound by these Terms and our Privacy Policy by using or using the Services. Do not use or access the Services if you do not agree to all of the terms and conditions of these Terms and our Privacy Policy. These agreements include a binding arbitration provision with a class action waiver, as well as your authorization for debits and credits from and to your bank account (as defined below). You have given your permission to utilize electronic signatures and communications. To the extent permitted by law, you agree to use electronic signatures and to receive all records, notices, statements, communications, and other items for all services provided to you under these Terms and in connection with your relationship with us (collectively, "Communications") that we would otherwise be required to send or provide to you in paper form (collectively, "Communications") (e.g., by mail). By electronically accepting and consenting to these Terms, you indicate and warrant that: You have read and understand this consent to use electronic signatures and to receive Communications electronically; You meet the minimal hardware and software requirements outlined below; And your consent will be valid until you withdraw it as outlined below. You have the right to withdraw your consent at any time. Until you remove your consent, communications electronically will stay in effect. You may withdraw your consent to receive additional electronic Communications at any time by emailing us at support@fajomonie.com or call us at 09031584141, 09031584141 or by deleting your profile from the profile. We will close your FaJoMonie Account and return the balance in your FaJoMonie Account to your registered commercial Bank Account. It is your responsibility to keep your contact information up to date with us. You must tell us of any change in your email address, mobile device number, or other text message address by updating your profile on the Website in order for us to be able to transmit communications to you electronically. Copies of correspondence - All Communications that we transmit to you electronically should be printed, saved, and/or electronically stored.
Requirements for Hardware and Software- You must have the following in order to access and maintain electronic communications
1. A valid email address/ Mobile Number
2. A computer or other mobile device
3. A connection to the Internet;
Changes - We reserve the right to communicate with you by paper at our discretion. Furthermore, we reserve the right to stop providing electronic Communications, as well as terminate or amend the terms and conditions under which we provide electronic Communications, at any time. We will notify you of any such termination or change by amending these Terms on the Website or sending you a notice of such termination or change electronically unless otherwise required by applicable law.What are the requirements to use the Services? In order to use the Services, you must:
(a) Accept and agree to our Terms, and Privacy Policy;
(b) Register with us on our platforms(WebApp or Mobile Apps)
(c) Be a Nigerian citizen (or a legal Nigerian resident) of at least 13 years of age (or older if you reside in a state where the majority age is older);
(d) Have a Bank Account with a Nigerian financial institution; and
(e) Provide all information requested by us during registration
(f) A Nigerian issued Debit card
You represent and warrant that all User Information you supply us is true, accurate, current, and complete, and that you will not misrepresent your identity or User Information. You agree to promptly notify us of changes to your User Information by updating your FaJoMonie Account on the Website; provided, however, that you must notify us of any changes to your Bank Account information, including, but not limited to, the closure of your Bank Account for any reason, by calling 09031584141, 09031584141 or emailing support@FaJoMonie.com or updating your FaJoMonie Account via the platforms, at least three Business Days before any changes to your Bank Account information, You will be authorized to use the Services if we approve your registration, subject to these Terms.
You hereby authorize us to receive, verify, and record information and documentation that helps us validate your identification and Bank Account information, either directly or through a third party, for our compliance purposes and in order to offer the Services to you. We may request you to supply and/or confirm information and documentation that will allow us to identify you when you register for the Services and from time to time thereafter, such as: A copy of your government-issued photo ID, such as a passport or driver's license; a copy of a utility bill, bank statement, affidavit, or other bills with your name and Nigerian street address on them, dated within three months of our request; and any other information or documentation that we may require from time to time. By using the Services and providing us with User Information, you automatically authorize us to obtain, directly or indirectly through our third-party service providers, information about you and your Bank Account from the financial institution holding your Bank Account and other third-party websites and databases as necessary to provide the Services to you, without any time limit or requirement to pay any fees. You hereby grant FaJoMonie and our third-party service providers a limited power of attorney, and you hereby appoint FaJoMonie and our third-party service providers as your true and lawful attorney-in-fact and agent, with the full power of substitution and resubstitution, to access third-party websites, servers, and documents; retrieve information, and use your User ID for the purposes of such authorization. YOU AGREE THAT WHEN FaJoMonie OR OUR THIRD-PARTY SERVICE PROVIDERS ACCESS AND RETRIEVE INFORMATION FROM SUCH THIRD-PARTY WEBSITES, FAJoMonie AND OUR THIRD-PARTY SERVICE PROVIDERS ARE ACTING AS YOUR AGENT, NOT AS THE AGENT OR ON BEHALF OF THE THIRD PARTY. You agree that other third parties may depend on the authorization, agency, and power of attorney that you have granted. You acknowledge and agree that any third-party account providers available through the Services are not endorsing or sponsoring the Services. We make no attempt to verify the accuracy, legality, or non-infringement of information collected from the financial institution holding your Bank Account and other third-party websites and databases. FaJoMonie holds your sensitive User Information in comparison to our third-party service providers. Our Privacy Policy governs the information you disclose to us.
By Accepting the platform's terms and conditions, I hereby agree to abide by the conditions that follow.
1. I agree to the condition(s) attached to all Ajo products Savings
a. I can only earn on the 30th of each month.
b. On the 26th day of my contribution, an ajo charge should be deducted.
2. I agree to the condition(s) that are associated with all Projectsave Product Savings.
a. I am unable to withdraw my savings until the time I specify.
b. If I did a topup prior to starting a savings plan, I cannot withdraw until the minimum duration of the product has passed (4months)
3. I agree to the terms and conditions of all Powersave Product Savings.
a. I am unable to withdraw my savings until the time I specify.
b. If I did a topup prior to starting a savings plan, I cannot withdraw until the minimum duration of the product has passed 7months)
4. I agree to the condition(s) that are attached to all Emergency loans.
a. To repay within the timeframe specified by me.
b. If I fail to repay, Fajomonie has the right to repay my loans with my savings, with interest applied as a default.
c. I won't be able to withdraw my savings until my loan is completely paid off.
d. In order to request a larger loan, I will need a surety (who is a registered member of fajomonie).
5. If I refuse to withdraw my savings at the end of the saving period, my savings should be automatically locked after 7 days.
Projectsave - 4months
Powersave - 7months
6. I'm expected to pay a monthly default fee of 2% on my loan balance before my withdrawal can be made available to me.
Contact us Please contact us at support@fajomonie.com or call us at 09031584141, 09031584141.